Support Services

We offer a wide range of support services that we tailor to meet your needs. Our team work closely with you to find the best way that we can support you and connect you to services.

You can find more information on each of the support services we offer, how they are delivered and who they can help below.

Child playing with dinosaur toys in sand.
supportworkerhalfcolumn

Youth Engagement and Developmental Support Workers

Our support workers help children, teens and adults living with a disability and/or additional needs to live independently and achieve their goals. Support workers help people in their day-to- day lives and assist in various ways depending on their individual needs. Our support workers are passionate, experienced, professional, and can help make a difference in your family’s life.

What does a support worker do?

Support work involves helping people to live their life as independently as possible and to reach their NDIS goals by assisting them in their day-to-day lives. Support work varies depending on the needs of each person and can include tasks such as:

Supporting people to attend appointments, community groups, and social events

Supporting people to be included in their community, such as taking people
to the park, sporting events, special interest activities, etc.
Helping with food and meal preparation
Light cleaning duties and helping with general housework
Assisting with day-to-day tasks
Helping people put into practice the skills they are learning in therapy sessions
Providing emotional support
stephs profile image

Plan Management

Managing your NDIS funding doesn’t have to be overwhelming. Our Plan management service allows you to focus on your goals while we take care of the financial side of things.

Plan management is a service designed to help people manage their NDIS benefits. Our experienced team can handle the paperwork so you can focus on what matters most! funding effectively. As your plan manager, we will help by:

  • Quick payments: Handling invoices promptly can reduce the stress of unpaid bills
  • Maximising funding: Ensuring every dollar is used wisely helps people to make the most of their limited resources
  • More options for services: Haaving access to both NDIS and non-NDIS registered providers allows people to find a variety of high quality, service specific providers to meet your specific needs
  • Clear spending updates: Simple budget reports help you to stay on top of finances and avoid under/over spending
  • Learn new skills: Developing financial confidence can empower you to manage your NDIS plan better for the long term.

Your NDIS plan is all about you! We work closely with people to:

  • Understand your personal goals and ensure your spending supports them.
  • Provide guidance on NDIA guidelines so your choices remain aligned with your plan
  • Give you full choice and control over your providers while ensuring your budget is used effectively.

I became a plan manager to help and support people. I am a qualified youth worker and have been doing plan management for two and a half years. I also have a solid understanding of the NDIS because of my personal experience with my son who is supported under a NDIS plan. Through my own experience, I found the journey tough to navigate and hard to plan and noticed a gap between NDIS plan meetings and utilising the funding given. I wanted to be able to support people to more easily navigate the process.

One of the best parts about plan management is the flexibility it gives you. You can access a wider range of service providers while knowing that your funds are being managed efficiently— allowing you to focus on achieving your goals!

How do I get started?

Starting plan management is simple! Simply request plan management funding at your NDIS planning meeting – or contact us on

Call Us

Email Us

We service all suburbs throughout Newcastle and the Hunter Region.

Please contact us on 02 4934 3773 for more information.